Privacy Policy

Konvoy Combat Sports (“Konvoy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy explains what information we collect through konvoy.ph, how we use it, who we share it with, how long we keep it, and the choices and rights available to you.

By using our website, creating an account, purchasing event tickets or merchandise, subscribing to our newsletter, or signing in using Google or Facebook, you acknowledge that you have read this Privacy Policy.

• Information We Collect
• How We Use It
• Sharing
• Cookies
• Accounts
• Retention
• Security
• Your Rights
• Children
• Changes
• Contact
• Data Deletion

Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

You may provide information when you:

• Create an account
• Purchase event tickets
• Purchase merchandise
• Subscribe to our newsletter
• Contact us through our website
• Update your account information

This information may include:

• Name
• Email address
• Phone number (if provided)
• Billing and shipping information (if applicable)
• Account login information
• Any information you voluntarily submit through forms or messages

Information from Google and Facebook Login

You may choose to create or sign in to your Konvoy account using Google or Facebook. Social login is optional, and you may also create an account using your email address and password.

If you choose Sign in with Google or Continue with Facebook, we receive only the basic information needed to create or access your account. This includes:

• Your name
• Email address
• Profile picture
• The unique account ID assigned by Google or Facebook

We do not receive or store your Google or Facebook password. We request only your basic profile information and email address. We do not request additional permissions beyond those necessary for authentication.

The information received from Google or Facebook is used solely to authenticate your account, provide login functionality, and manage your Konvoy account.

If you later disconnect your Google or Facebook account, you may still be able to access your Konvoy account using another login method associated with your account, if available.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Date and time of visits

This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate users, including Google and Facebook sign-in
• Process ticket and merchandise orders
• Deliver purchased products or services
• Respond to inquiries and customer support requests
• Send newsletters and promotional communications if you have chosen to receive them
• Allow you to unsubscribe from marketing communications at any time
• Improve our website, services, and user experience
• Detect fraud, unauthorized access, and other security issues
• Meet legal, regulatory, tax, and accounting obligations under Philippine law

We do not use information obtained from Google or Facebook for purposes beyond operating your account and providing our services.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Payment, email, website hosting, and other technology service providers that help us operate our website and business
• Analytics providers, including Google Analytics
• Technology providers that support website functionality
• Government authorities or regulators when required by Philippine law
• Professional advisers where necessary for legal, accounting, or business purposes

These providers receive only the information reasonably necessary to perform their services.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:

• Keep you signed in
• Remember your preferences
• Measure website traffic
• Understand how visitors use our website
• Improve website performance

We use:

• Essential website cookies
• Google Analytics
• Google Tag Manager

Google Analytics and Google Tag Manager may use cookies or similar technologies to help us understand how visitors use our website and to improve website performance.

Most web browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect some website features, including account login.

User Accounts

You may create an account using:

• Email and password
• Google Sign-In
• Facebook Login

Your account allows you to manage purchases, view available account features, and access services available to registered users.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account has been accessed without authorization.

Data Retention

We keep personal information only for as long as reasonably necessary to:

• Maintain your account
• Provide requested products and services
• Complete transactions
• Resolve disputes
• Enforce our terms
• Meet legal, tax, accounting, and regulatory requirements under Philippine law

When personal information is no longer required, we will securely delete or anonymize it where appropriate, unless retention is required by law.

Protecting Your Information

We take reasonable administrative, organizational, physical, and technical measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction. While no method of transmitting information over the Internet or storing electronic information is completely secure, we work to safeguard your personal information using appropriate security measures.

Your Rights Under the Philippine Data Privacy Act

Subject to applicable laws and regulations, you may have the right to:

• Be informed about how your personal information is processed
• Access your personal information
• Correct inaccurate or incomplete information
• Object to certain processing activities where permitted by law
• Request the deletion or blocking of personal information where applicable
• Request a copy of your personal information where appropriate
• Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights under the Data Privacy Act have been violated

To exercise your rights, please contact us using the details provided below.

Children’s Privacy

Our website is not intended for children without appropriate supervision or authorization where required by law.

If you believe that personal information relating to a child has been submitted improperly, please contact us so we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When changes are made, we will update the Effective Date shown at the top of this page. Continued use of our website after changes take effect constitutes acceptance of the updated Privacy Policy.